TRIUMF University of British Columbia Accommodations in Vancouver

Cancellation and Hotel Policy

CANCELLATION POLICY:

Reservations must be cancelled by 3:00 pm (PST) 48 hours prior to your arrival date, otherwise there is a penalty equal to a one night's stay plus taxes. Reservation made on the same day is non-refundable.

For In-house guest who wish to amend their scheduled departure date are required to give us notice at least 48 hours prior to intended check out to avoid a charge for the full  stay.

Group Booking Cancellation policy is 30 days notice prior to arrival date.

ROOM RATES:

Room rates are based on single/double occupancy and quoted in CDN dollars. Room Rates are subject to both GST and Provincial Hotel Taxes.

Please note that all Special Requests are not guaranteed and is subject to availability upon arrival and additional charges may apply. Maximum occupancy limits will be enforced. Limits apply to all ages.

We accept all major credit cards for payment (VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER CARD).

CHECK-IN AND CHECK-OUT:
Check-in is 3:00pm
Check-out is 11:00am

AFTER HOURS CHECK-IN:
TRIUMF House Reservations Office is open Monday - Friday 7:30am - 6:30pm. TRIUMF House operates as a self check-in after hours and on weekends/holidays. The door code (included in your reservation confirmation email) provides access to the house and your key.

HOUSEKEEPING:
We provde housekeeping service on weekdays, excluding holidays.

PET/SMOKING POLICY:
TRIUMF House does not allow pets, with the exception of service animals.
TRIUMF House has a non-smoking policy. There will be a $250 charge added to your bill for smoking in any area of our guest house. Smoking outside the guest house must be at least 6 meters away from windows or doorways.

CHILDREN:
TRIUMF House is regrettably unable to accommodate children under the age of 6. In certain instances special arrangements may be made and these request should be forwarded to housing@triumf.ca

During the Beam time we try our best to accommodate guest with younger kids only if our 101 Suite or Apartment are available.

UBC Accommodations | Book a Room | Amenities | Activities | Location | Contact
Copyright © 2018 TRIUMF House.